Company History

Since 1936, Nichols has grown to be a major Distributor in the Great Lakes Region focusing on the Industrial, Institutional, Health Care and Lodging Markets. We specialize in the areas of Packaging, Production Supplies and Equipment; Paper, Sanitary Supplies and Equipment.

We have chosen our Suppliers and their products carefully, looking for innovative, value-added products that we can bring to the market place which will enhance our Customer's profitability. We are continuously reviewing our product offering.

With a total of 158,000 sq. ft. of warehousing strategically placed in Muskegon, Holland, Grand Rapids, Traverse City, and Jackson. We are well positioned logistically to take care of our Customer's requirements. Nichols Corporate office and main Distribution Center is located in Muskegon.

Our commitment is to build long term relationships with our Customers and Suppliers based on integrity and service.

Vision Statement

Nichols is the preferred supplier of products & solutions to clean, protect & package, in the Great Lakes region.

Our experienced team consistently leads the industry through collaboration, exceptional service & innovative solutions. We provide value & growth for our customers and associates.

Nichols Core Values:

• Integrity
• Innovation
• Teamwork
• Profitability
• Training & Development
  
  
  

Customer Commitment
We promise:

• To provide the right product, at the right place, at the right time, correctly invoiced with a smile while continually improving service
• To understand and to help customers achieve their goals
• To develop new and innovative products and services
• To treat our customers fairly and ethically
• To keep our promises

ISO 9001:2000

Nichols has been third party registered to ISO 9002 since 1996, and although ISO is an integral part of our business system, it is only one small part of our commitment to quality. Nichols received certification to the new ISO9001:2000 standard in November 2001: Information about ISO 9001:2000 and Our Registration