Department Directory


Our sales team is dedicated to building strong long lasting relationships with our customers based on integrity and mutual respect. Contact the Nichols sales team for assistance with:

  • Product Selection
  • Pricing
  • Customized Programs
  • In-service Training

Customer Service

At Nichols we are dedicated to delivering the right product, to the right place, at the right time, correctly invoiced, with a smile. Our friendly Customer Service team is committed to a high quality of service and can assist you with:

  • Product Inquiries
  • Placing Orders
  • Delivery Questions
  • Exchanges & Returns

Contact Customer Service: 888-642-8178

The Accounting department seeks to provide timely, accurate and efficient accounting practices and stand ready to serve customers with:

  • Setting up a new credit account
  • Electronic Invoicing
  • Billing questions
  • Overdue payments
  • Sales tax processing

The mission of the Nichols logistics and distribution team is to ensure timely and safe shipment of your products. Associates of this team serve you best by providing:

  • Advanced warehouse logistics systems
  • Order picking & packing accuracy
  • On time and safe deliveries
  • Friendly service
  • Customized delivery solutions

Human Resources

The Human Resources Department provides overall policy direction on human resource management issues. This department can handle your requests about:

  • Job Applications
  • Employment Verifications

Click here to view and apply to currently open positions at Nichols.   


The marketing area develops and delivers quality marketing programs and communications that keep you in-the-know of the products and services available at Nichols. Associates in the Marketing area will gladly handle your inquiries related to:

  • Subscribing or Removing from Mailing lists
  • Training & Special Events
  • Promotions
  • Newsletters
  • Website & Client Resources
  • Advertising & Sponsorships


Our Merchandising team is committed to product quality and value. This department will handle:

  • Product Sourcing
  • Stocking Requests
  • Contract Pricing
  • Bid Responses

Supply Management

The objective of the Supply Management team at Nichols is to provide sound procurement practices and maintain and facilitate the management of:

  • Inventory Levels on Stock Items
  • Vendor Relationships
  • Product Quality Issues

Information Systems

The technology department’s mission is to build and maintain a technology infrastructure that will support Nichols customers and business operations. The IT department can assist customers with:

  • Login for e-Business
  • Setting up Order Sheets for Online Ordering
  • Setting up Electronic Data Interchange (EDI)